The Choices You Want Aetna plans come with many extra health and wellness programs at no cost to you, plus additional discount programs to help you save even more. The Silver Sneakers Fitness Program and Healthy Lifestyle Coaching are available to only Medicare Retirees. All of the other options are available to all members (Active Employees, Non-Medicare Retirees and Medicare Retirees).
As an Aetna member, you'll have access to our Informed Health Line, toll-free, day or night. You can't always call your doctor to talk about a health problem or question. But you can call Informed Health Line® (1-800-556-1555), a toll-free service staffed by trained registered nurses. While the nurses aren't authorized to diagnose illnesses or prescribe drugs, they can:
Answer health-related questions
Help you decide whether or not to go to the emergency room
Tell you simple steps you can take to address a health issue until you can get to a doctor
When facing the advanced stages of an illness, it’s comforting to know you can turn to people who care. The Aetna Compassionate Care Program is here to help you and your family through this challenging time with compassion, care and support.
As an Aetna member, you have access to these services and resources at no additional charge. These are included with your medical benefits:
Nurses who are specially trained to coordinate care, help you manage your benefits, identify helpful resources and more
Hospice care support and coordination with curative treatment programs*
A website that can give you information about living wills, tips for discussing care and treatment options with loved ones, and more
To learn more about the program and find important information on advance directives, pain management and other related topics, visit AetnaCompassionateCare.com.
As an Aetna member, you can take advantage of the following discount programs:
The Aetna VisionSM discount program, for savings on eye care products and services, including eyeglasses, contact lenses and solution, non-prescription sunglasses and LASIK surgery. You can use your Aetna discount at optical centers nationwide, including: Pearle Vision® Centers, LensCrafters®, JCPenney® Optical, Target Optical® and participating Sears Optical® locations. Just show your Aetna ID card. For more information, call 1-800-793-8616.
Aetna HearingSM discount program, for savings on the latest hearing aid styles and technologies. You can get 40 percent off on the retail price of hearing exams and hearing aid services (including repairs) at over 1,500 participating locations nationwide. Remember, your health plan benefits cover routine hearing exams. For more information, call 1-877-301-0840.
The Aetna FitnessSM discount program, for discounts on health club memberships and certain home exercise equipment and videos through GlobalFit™ one of the nation’s leading providers of fitness services and facilities. For more information, call 1-800-298-7800.
The Aetna Weight ManagementSM discount program provides you and your eligible family members with access to discounts on:
CalorieKing® weight-loss program
Jenny Craig® weight loss programs and products
Nutrisystem® weight loss meal plans
To learn more and get started with these discounts, visit Aetna Navigator®. Click on Health Programs tab at the top of your home page and you’ll see the link for discounts.
Aetna’s Medicare fitness program includes the following at no additional cost to you:
Membership at participating fitness centers. Click here for more information about this program or to locate participating FITNESS CENTERS
An @Home Pak (physical activity kit) which includes resistance bands, exercise ball, pedometer and instructional DVD. Call Customer Service at 1-888-423-4632 (TTY:711) to order the @Home Pak
Want to learn more about Aetna’s Medicare fitness program? Contact a Healthways Silver Sneakers fitness program representative toll-free at 1-888-423-4632 (TTY:711). Representatives are available from 8 a.m. to 8 p.m., Monday through Friday Eastern time.
As an Aetna Medicare Advantage member you have access to a Healthy Lifestyle Coach that will help you change unhealthy habits at no extra cost to you.
Healthy Lifestyle Coaching® is different from other programs you may have tried. You’re matched with a personal health coach who is trained to understand your needs. You’ll talk with your coach privately, over the phone, when it’s convenient for you.
For State of Maine Employees, Non-Medicare Retirees, Ancillary Group members and Medicare Retirees please contact Employee Health and Benefits at 207-624-7380 or 1-800-422-4503 for enrollment information.